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TRAVELER REVIEWS

Vintage Rides → Customer reviews

Overall, I’m satisfied with my…

06 November 2024

Flavio

The Dragon Kingdom
Overall, I'm satisfied with my trip. I was able to travel with some very pleasant fellow travellers, and enjoyed the scenery and the encounters with the local population. The downside of the trip was the last leg, where, against all safety considerations, we had to travel for almost 19 hours on roads that were often broken, all night long, with thick fog, landslides and driving rain all night long. What's more, the drivers of the 3 cars making up the convoy drove for 19 hours non-stop. They were heroic, as we had to wake them up several times. The passengers in the first car had to get out in the middle of the night to clear a road blocked by large stones. Your Lyon team's decision shows a total lack of judgment. How can you make 9 people, plus your staff, drive in bad weather, at night, without taking into account the safety of your customers? What's more, it shows a total lack of knowledge of the country, because anyone in the know knows that the local people don't travel at night. When night falls, they park their cars on the roadside and wait for daybreak to continue their journey. . As a former private banker, I fully understand the economic imperatives involved in running a business. Your team's primary goal was to get us on the plane to Paro at all costs. This was to avoid paying extra nights and the $200/day tax plus extra airfare. But a serious company like yours should have understood that the safety of your customers is more important than a few thousand euros. Like most of the participants, I would like to receive a written explanation of this unfortunate affair. I think an apology, better training for your teams and possible financial compensation would be most welcome, Kind regards, Flavio Mossi

From arrival to departure the whole…

05 November 2024

Paul

The Dragon Kingdom
From arrival to departure the whole experience has been the best adventure
Vintage Rides' response

Thank you for your feedback Paul! We are thrilled to hear that your adventure with us was such a seamless and unforgettable experience from start to finish. Ready for your next ride? We can't wait to help you create more epic memories! Vintage Rides Team

Good start to the trip but the…

04 November 2024

Jean-Lucl

The Dragon Kingdom
A good start to the trip, but the last two days turned into a nightmare with a lot of risks taken by the group, due to a lack of anticipation of the situation on site by the VR team in France. I hope to have a VR contact to talk about it.
Vintage Rides' response

Merci pour votre retour Jean-Luc. Nous sommes sincèrement désolés d'apprendre que la fin de votre voyage a été marquée par des difficultés et des risques inattendus. Nous reconnaissons qu’une meilleure anticipation de la situation sur place aurait été nécessaire, et nous vous présentons nos excuses pour les désagréments rencontrés. Nous avons pris en compte les retours des participants, ainsi que ceux de nos partenaires locaux, et avons déjà amorcé des actions pour améliorer la gestion et la communication dans ce type de situation. Nous vous avons avons également proposé un dédommagement de 500 €, sous forme d’avoir ou de remboursement, pour la journée écourtée et les désagréments liés à cette étape. Un membre de notre équipe vous à contacter pour en discuter plus en détail. Nous espérons que cette démarche vous permettra de conserver un souvenir positif des autres aspects de votre aventure. Avec nos salutations respectueuses, L’équipe Vintage Rides

Bhutan, Sacred Land

04 November 2024

Jean-Yves

The Dragon Kingdom

Good start to the trip but the…

04 November 2024

Jean-Lucl

The Dragon Kingdom
A good start to the trip, but the last two days turned into a nightmare with a lot of risks taken by the group, due to a lack of anticipation of the situation on site by the VR team in France. I hope to have a VR contact to talk about it.

Bhutan, Sacred Land

04 November 2024

Jean-Yves

The Dragon Kingdom

The kingdom of the dragon

26 October 2024

Sandra

The Dragon Kingdom

Bhutan, Sacred Land

23 October 2024

FABIEN

The Dragon Kingdom

Bhutan, Sacred Land

23 October 2024

FABIEN

The Dragon Kingdom

The kingdom of the dragon

21 October 2024

Gabriele

The Dragon Kingdom
Expertise
Since 2006, Vintage Rides has been the specialist in characterful motorcycle travel.
Serenity
If something unexpected happens, our experienced guides will take care of everything.
Availability
Complete availability with 24/7 assistance.
Quality
Impeccable services with local partners committed to a charter of quality.
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